1. GENERAL AND DEFINITIONS
2. PERSONAL DATA
peerCast collects information which you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, password, phone number, profile picture, and other information which you choose to provide. peerCast will keep all personal data confidential. You decide which personal data you wish to submit on the Platform. peerCast collects the User´s personal data for purposes relating to the registration and opening of new User Accounts, and to provide and maintain Fliffr. Personal data may also be used for market analysis, development and improvement of Fliffr and for statistical purposes.
When an End-client wishes to use a fee-based live service, or pay Provider as stated in the Terms of Service, payment details will be collected by the third party appointed by peerCast to perform payments services, currently Leetchi Corp S.A. Personal data will only be requested to the extent necessary in order to perform payment services.
To better understand, protect and meet the demands and expectations of our Users, we also automatically collect data relating to how the User uses Fliffr and the Platform. This information is collected for peerCast’s internal research regarding our Users preferences and behavior. The data collected may include the User´s web browser and IP-address.
peerCast may also receive information from other sources. For example, when Users interact in a live service session, the End-user may provide peerCast with a rating on the Provider’s service, and vice versa.
As a User, you acknowledge that personal data submitted during live service sessions might be stored and processed by the other User in that specific live service session. peerCast is not liable for such personal data.
peerCast takes all reasonable steps to ensure that your personal data is correct and up-to-date. If you believe that your personal data stored by peerCast is incorrect, you shall notify peerCast and provide it with correct data in order to rectify and update your personal data. You can also correct and update the personal data provided by you directly on the Platform.
peerCast may be required by law to disclose certain information regarding its Users to a third party or a regulatory authority.
peerCast is currently hosting Fliffr and the Platform in the EU/EES and personal data will be stored in the EU/EES.
peerCast does not request the submission of sensitive personal data. However, if the User on his/her own initiative and risk discloses personal data revealing race, ethnic origin, political opinion, religious or philosophical beliefs or membership of a trade union, peerCast will process such personal data only as part of the Fliffr services to that User.
It is of utmost importance for peerCast to protect its Users´ integrity. However, the User bears the sole responsibility and takes on all the risk associated with using Fliffr and the Platform, internet in general, posting or participating in live service sessions on Fliffr and the Platform, as well as how the User interacts on or outside the Platform.
5. RIGHT TO OBTAIN INFORMATION
Once per calendar year, you are entitled to obtain information about your personal data stored and handled by peerCast at no cost. The request must be in writing and addressed to peerCast, on the address below, and must be signed by you.
6. YOUR CONTACT DETAILS
The User may easily protect his/her integrity by choosing which part of the contact details to display on the Platform. This is done in the User Account settings.
If you have any questions regarding these Terms, or any question, complaint or claim with respect to the software, please contact us at:
111 36 Stockholm
If our help was not satisfactory, you can get assistance via the following website: https://webgate.ec.europa.eu/odr/main/?event=main.home.show